Operational Excellence Consulting Services

What is your improvement priority?

Scaling for growth, productivity improvement, cost effectiveness, or velocity?  In which one of these areas are you personally convinced there is room for improvement in your company?

Contact us today and arrange a complimentary assessment and business case analysis.

TPMG Global® Operational Excellence Advising Team      Appointments and consultations are available throughout the week.

  

Improve Business Efficiency with Design Thinking, Agile and Digital Transformation.

Our Operational Excellence team focuses on transforming our clients€™ core business operations.

We advise, design, and implement improvements focused on €œheart of the business

€ solutions in a variety of industries including:

  • Health Care
  • Financial Services
  • Insurance
  • Energy & Resources
  • Utilities
  • Technology
  • Supply Chain
  • Call Centers

Why consider our services?

We analyze data to prioritize areas for optimization with a focus on ROI.  As part of our value added approach, we leverage business case analyses to ensure future state investments are appropriate and generate satisfactory returns. 

Our services include:

  • Eliminating manual process activities
  • Putting an end to process rework
  • Doing away with backlogs and bottlenecks
  • Defining and mapping end-to-end processes
  • Getting rid of inefficient hand offs
  • Removing mismatches between job needs and employee skills
  • Performance analysis, KPI's and dashboards
  • Value analysis (NPV, IRR, ROI, Payback Period)
  • Digital Transformation Initiatives
  • Process Re-engineering
  • Machine Learning/Artificial Intelligence
  • Enterprise Performance Management

Outcomes you can expect:

  • Improvement in operational productivity on average by 37%.
  • Streamlined operating models by an average of 42%.
  • Our digital transformation initiatives deliver an average 57% FTE improvement (Avg ROI = 2.07).
  • TPMG program managers on time deliveries average 96.2%.

The type of work we provide:

  • Process Mapping Workshops
  • Process Re-engineering
  • Robotic Process Automation, Machine Learning, Artificial Intelligence
  • Program Management
  • Lean Six Sigma Master Black Belt as a Service
  • Improving Customer Satisfaction
  • Care Model Innovation
  • Performance Analytics

Our clients seek a fresh perspective on how to create an agile, efficient, scalable business model supported by a strong operations foundation. Our professionals use their deep sector knowledge and technical business operations consulting experience to take a more strategic view of our clients €™ priorities.  We help them to prepare for growth, embrace the digital agenda and maximize operational efficiency.