Operational Excellence Consulting Services

Improve Business Efficiency with Design Thinking, Agile and Process Automation

Our Operational Excellence team focuses on transforming our clients’ core business operations.

We advise, design, and implement improvements focused on “heart of the business” solutions in a variety of industries including:

  • Health Care
  • Financial Services
  • Insurance
  • Energy & Resources
  • Utilities
  • Technology
  • Supply Chain
  • Call Centers

Why consider our services?

  • Our methods improve operational productivity on average by 37%.
  • We streamline operating models by an average of 42%.
  • Our process automation delivers an average 57% FTE improvement (Avg ROI = 2.07).
  • TPMG program managers on time deliveries average 96.2%.

The type of work we provide:

  • Transformation
  • Process Re-engineering
  • Automation (RPA, Machine Learning, Artificial Intelligence)
  • Agile/Scrum
  • Program Management
  • Lean Six Sigma Master Black Belt Service
  • Voice of the Customer (Loyalty, Trust, Retention, Willingness to Recommend)
  • Care Model Innovation
  • Performance Analytics 

Our clients seek a fresh perspective on how to create an agile, efficient, scalable business model supported by a strong operations foundation. Our professionals use their deep sector knowledge and technical business operations consulting experience to take a more strategic view of our clients’ priorities.  We help them to prepare for growth, embrace the digital agenda and maximize operational efficiency.


What is your improvement priority?

Scaling for growth, productivity improvement, cost effectiveness, or velocity?  In which one of these areas are you personally convinced there is room for improvement in your company?

Contact us today and arrange a complimentary assessment and business case analysis.

TPMG Global® Operational Excellence Advising Team      Appointments and consultations are available throughout the week.