High Quality, Affordably Priced Lean Healthcare Certification Training!

   Apply the concepts of continuous improvement to create and sustain a more productive, efficient and cost effective healthcare delivery
   organization.  Through 16 units & 65 lessons, candidates learn the principles and applications which help hospitals and clinics
   implement a culture of continuous improvement and use methods such as lean management and practices like the Toyota Production

   The program provides for a quality principles overview, in-depth instruction in management by fact, along with a structured
   performance  improvement methodology used by Lean Six Sigma Black Belts and Master Black Belts worldwide.

   The course curriculum is derived from five sources:

  1. The American Society of Quality's Lean Six Sigma Body of Knowledge.
  2. The Malcolm Baldrige Healthcare Criteria for Performance Excellence.
  3. The isixsigma.com Lean Six Sigma Body of Knowledge.
  4. The Project Management Institute's Project Management Body of Knowledge.
  5. Curriculum and Best Practices from the finest Healthcare Systems Nationwide.

   Learning Outcomes

   With successful completion of this program, each candidate will receive a Lean Six Sigma Black Belt Certification in Healthcare
   Performance Improvement and will be qualified to:

  • Identify and prioritize lean and continuous improvement projects.
  • Execute the standard process improvement methodology to support performance excellence in the field and on an ongoing basis.
  • Use continuous improvement methods to improve and sustain patient satisfaction.
  • Apply lean methodology and six sigma practices in healthcare facilities to improve operational efficiency and service excellence.
  • Lead hospital executives and performance improvement staff in identifying lean opportunities across the enterprise.
  • Oversee development and execution of lean project plans to support process improvement initiatives.
  • Use Lean 5S, Value Stream Mapping, and other lean process activities in support of performance improvement initiatives.


   The subjects and topic areas include:

  1. Lean Principles and Applications
  2. The Voice of the Patient (Patient Satisfaction)
  3. Six Sigma Tools for Continuous Improvement
  4. Criteria for Performance Excellence from the Malcolm Baldrige National Quality Awards Program
  5. The Balanced Scorecard System of Performance Management and Key Performance Indicators

    Each candidate will receive:

  1. 450+ page manual for Excellence in Healthcare Delivery Black Belt Certification.
  2. Software application for the lean six sigma tool kit.
  3. 10 hours of live certification project coaching and master black belt mentoring.
  4. Black belt certification exam.
  5. 12 continuing educational units (ANSI CEUs).
  6. 120 professional development units (PMI PDUs).

 Lean Six Sigma Excellence in

 Healthcare Delivery

 On-Campus Black Belt Certification
  Lean Six Sigma Excellence in Healthcare Delivery means
  helping improve patient outcomes while driving down the
  cost  of patient care! In this  course you will
  apply  the concepts of continuous improvement to create and
  sustain  a more productive, efficient and cost effective
  healthcare  delivery organization.