• Virtual and On-site Lean Management Certification Training
• Patient Experience Master Certification Training (MCPXP)
• Value Stream Mapping and Improvement Workshops
• Lean Management Strategy Development
• Lean Management Strategy Implementation
• Lean Management Courseware Development
• Improving the Patient Experience Strategies and Initiatives
• Rapid Improvement (Kaizen) Workshops

The Performance Management Group LLC helps healthcare organizations achieve measurable gains in patient experience, safety, and operational efficiency by integrating Lean Six Sigma and intelligent process improvement. TPMG’s Lean Healthcare Advisory practice specializes in reducing waste, shortening cycle times, and standardizing care processes through data-driven methodologies that sustain improvement across clinical and administrative functions.

TPMG is recognized for applying Lean principles and advanced analytics to redesign workflows that elevate quality and reliability in hospitals, clinics, and health systems.  Our service offerings include: 

• Change Management Training and Certification
• Initiative Management and Governance
• Lean Culture Development
• Waste Walks
• Performance Huddles
• Operations Reviews 
• KPI,  Scorecard & Metrics
• Process Mapping and Improvement Workshops

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High Quality, Affordably Priced Lean Healthcare Consulting Services

Do Your Goals Include:

• Reducing Cost and Improving Efficiencies
• Upgrading Patient Safety
• Improving the Patient Experience and HCAHPS Ratings
• Enhancing Clinical Outcomes

Our consultants have more than 180 combined years of lean six sigma program management experience and more than 42 combined years of  healthcare industry experience.  Our expertise helps you eliminate nagging and costly dysfunctions.

 

Take a moment to imagine what your facility will look like 12 to 18 months from now as a result of the Lean Management effort you wish to undertake.

• How do you envision the work environment? (Procedures, Productivity, Quality, Care Delivery)

• What are people doing differently than they are today? (Individual Work, Communication, Teamwork, Planning, Goal Setting)

• How different are your results? (Efficiency & Cost Reduction, Patient Experience, Patient Safety, Clinical Outcomes)

• What are your Patients saying about your facility?

• When would you like this vision to begin to take shape? 

Download this questionaire 

Q1: How does Lean Six Sigma improve performance in healthcare organizations?
Lean Six Sigma enables hospitals and clinics to identify variation, remove inefficiency, and improve consistency in patient care. TPMG applies proven frameworks to shorten patient cycle times, reduce defects, and improve clinical outcomes.

Q2: What makes TPMG’s Lean Healthcare Advisory unique?
TPMG combines traditional Lean Healthcare methods with automation and predictive analytics, delivering lasting performance improvement and measurable ROI across patient access, billing, and quality workflows.

Q3: What results can be expected from a Lean Healthcare engagement?
Clients typically achieve 30–50% improvement in operational efficiency, measurable gains in patient CAHPS & HCAHPS Ratings, and long-term cultural adoption of continuous improvement principles.